Healthcare doesn’t stop at diagnosis and treatment. It continues in living rooms, at kitchen tables, in nursing homes, and in the everyday realities patients face after they leave the hospital.
On World Social Work Day, Castro County Healthcare recognizes two professionals who make that transition possible every single day: Diane Townsend and Marisol Soto.
Diane and Marisol focus on the whole person — helping patients and families navigate complex decisions, coordinate services, and access the support systems they need.
At Castro County Healthcare, their work touches nearly every department.
“Diane and Marisol play an essential role in how we care for patients at Castro County Healthcare,” said Elisha Rosier, RN, BSN, CEO. “They help bridge the gap between medical treatment and real life. Their work ensures that our patients leave not only cared for but supported. That level of coordination and advocacy makes a meaningful difference for patients and their families.”
From the Emergency Department and inpatient stays to swing bed patients recovering after hospitalization and residents in long-term care, Diane and Marisol ensure that patients have a a clear plan for care. They assist with discharge planning, connect patients to home health or rehabilitation services, help families understand insurance and coverage options, and provide guidance during difficult moments.
Whether coordinating follow-up care for patients managing chronic conditions like diabetes or heart disease, helping families explore long-term care options, or connecting individuals to behavioral health services, Diane and Marisol serve as advocates and problem-solvers.
Their work reduces stress for families. It improves outcomes. And it strengthens the continuity of care across Castro County Healthcare’s services.
Most importantly, it reminds patients that they are not navigating their healthcare journey alone.
Today, we thank Diane Townsend and Marisol Soto for the compassion, expertise, and steady presence they bring to our hospital and our community.
Healthcare is a team effort. And social workers are at the heart of it.